Wednesday, May 25, 2011

Sales Support

Please give details of what you do for a living.
·         Credit contracts
·         Covenants monitoring
·         Financial analysis
·         Credit applications
·         Administration of loans and guarantees related documents
·         Support for Relationship Managers through the loan transactions processes

What sort of company do you work for, how many employees does it have etc?
·         Bank with over 3000 employ

What part(s) of your job do you really enjoy?
·         Nothing really J

What part(s) of your job do you really dislike?
·         My job is not fun at all

What software/special language do you use?
·         MS office suite
·         Specific banking software for  accounts/loans operations and client analysis

Who, within or outside the company, gives you tasks to do etc.?
·         Colleagues – Relationship Managers, Branch Manager, other colleagues from other departments according with each problem’s specific

To whom do you report?
·         I report only to the branch manager

With whom do you interact most often?
·         Relationship managers

How many phone calls you do you receive/make a week?
·         Receive 50-60 phone calls
·         I make 70-80 phone calls

How many emails do you receive/make a week?
·         I receive/send about 120 mails direct related to my work.

How many meetings do you attend a week?
·         0

What does excellence mean in your domain?
·         Very precise work without any mistakes
·         Huge volumes of performed works

What does incompetence mean in your domain?
·         A lot of mistakes

Describe a tough day.
·         A day with a lot of urgent situations to be solved at the same time.

Describe a good day.
·         A day with less works to be done, a lower level of pressure and a better quality of the finished projects.

With whom do you have conflicts?
·         Relationship managers

What makes you happy in your work?
·         The opportunities to develop for better positions
·         Recognition for my efforts
·         The opportunity to gain new knowledge and to improve skills

How are you evaluated?
·         Everyday through my works
·         Twice a year through an appraisal process

How many years might a person do this job?
·         Depends on each ones aspirations
·         1-2 years is usually enough to learn everything that is for this position

How many years does one have to study to do this job?
·         It’s an entry level position which needs no more than 3 years of university

What kind of training are you offered?
·         Financial Analysis
·         Customer care
·         Training for contracts

What does your boss do?
·         My boss has the responsibility of managing the branch.

What do your subordinates do?
·         I don’t have any subordinates on this position

What does it take to get fired from this job?
·         I don’t thing is anything I can do to be fired

What do you have to do to get promoted from this job?
·         To expand my knowledge on other areas

What did you do before doing this job?
·         University and a short period of selling stocks

What could you do after this job?
·         Risk management
·         Relationship management
·         Business analysis

Could you do this job in other country?
·         For sure

How do you dress for work?
·         Formal (suite tie)

How many hours do you work a week?
·         40

How often do you do overtime?
·         It depends on motivation. Right now I don’t do overtime at all but I had periods when I did on daily basis

Do you go out to have lunch?
·         It depends on the weather J

Do you have lots of friends at work?
·         Not really

Are you happy with how much you earn?
·         It’s ok taking in consideration my responsabilities, but it’s not enough

What other job do you think you would love?
·         To have the posibility of working also inside and outside of the office and interacting with other peoples – Relationship Manager or equivalent

What would you change to make your job more beautiful?
·         To take part in meetings with clients as a credit specialist toghether with other bank’s representatives

Would you recommend this job to your kids?
·         I would not recommend this job to my kids

Are you happy with this job?
·         NO